How to guides

Working with no connection

Save the tracks you need, add the Offline Player to your home screen, and a session will run with no signal at all. Saving stores the audio on that one device. Adding it to the home screen is what keeps it there β€” without that step an iPhone deletes it after a quiet week.

What saving actually does

Tapping Save all for offline listening downloads the audio itself onto the device you are using and keeps it there. It is not a bookmark and not a smaller copy β€” it is the same files the player streams, held locally so nothing is fetched during a session.

The store belongs to the device, not to your account. Saving on a laptop does not save on the phone in your treatment room. Your favourites and playlists do follow you between devices; the audio does not.

Setting it up

  1. 1 Open a player and build the session you want, then heart the tracks so they are in your favourites.
  2. 2 Tap Save all for offline listening beneath the track list. The line underneath tells you how many files are held and how much space they take.
  3. 3 Open Offline Player from the sidebar.
  4. 4 While you are on that page, add it to your home screen. On an iPhone: tap Share, then Add to Home Screen. On Android the browser offers it, or use the button in the sidebar.

Step 4 is not optional on an iPhone

Safari deletes everything a site has stored β€” saved audio included β€” after seven days without you visiting it. Come back from a fortnight away and the library is empty.

A page added to the home screen is not part of Safari. It keeps its own clock, and the files stay. It is also given far more room: roughly 20% of the device's storage in Safari, against about 60% once installed.

Add it on the Offline Player page itself. Your phone saves whichever page you are standing on β€” do it from the dashboard and you will install the dashboard, which needs a connection to open.

Using it on the day

Tap the icon on your home screen. The player opens with no browser bar and no waiting, and plays what you saved. Nothing is fetched, so aeroplane mode, a basement room and a dead signal all behave the same.

What still needs a connection

Saving new tracks, changing a playlist on another device, and anything to do with your account. The dashboard itself is a web page and will not open without signal β€” which is the whole reason the Offline Player sits on the home screen rather than behind it.

Keeping it healthy

Open it once in a while. Every visit resets the clock, and on a device where you have not installed it that is the difference between having your sessions and not. Before a day of back-to-back clients, open it once and check the count under the save button matches what you expect.

In summary: save the tracks, then add the Offline Player to your home screen from that page. Saving puts the audio on the device; installing is what keeps it there.

Questions

Does saving on one device save on all of them?

No. Audio is stored on the device you saved it on. Favourites, playlists and mixes do follow you between devices, so the quickest route is to build the session anywhere and then save it on the device you will use in the room.

How much space does it take?

Around 4 to 5 MB per five-minute track, so a full session is usually 50 to 60 MB. The line under the save button shows the exact figure for what you are holding.

Why did my saved tracks disappear?

Almost always the seven-day rule on iPhone and iPad. Safari deletes a site's stored data after seven days without a visit. Adding the Offline Player to your home screen exempts it, because a home-screen app is not part of Safari and keeps its own clock.

Does the binaural beat work offline?

Yes. The beat is generated on the device rather than played from a file, so it needs nothing downloaded and nothing fetched. The music underneath it is what has to be saved.

Can I use it on a client's phone?

The audio is saved to whichever device signs in, so it would mean signing in on theirs. Your licence covers your own practice β€” if you want a client to listen at home, the royalty-free library is the route, not a shared login.