Start here

How to use Mindspace in your practice

Mindspace is a hub. Several players sit behind one dashboard, each doing a different job — soundscapes you build yourself, a beat that descends across a session, a continuous hour with no joins, and music for your own listening between clients. Every one is reached from the sidebar, or recalled from your favourites further down this page.

Why: Sound that holds a session steady, so you can work without watching the music
When: Sessions of 45 minutes to 2.5 hours. Set it before the client arrives and leave it
What: Headphones for binaural beats. Speakers are fine for soundscapes and isochronic tones
How: Everything is in the sidebar. On a phone it is behind the menu button, top left

Orb player · stem mix — six layers you raise, lower or remove, with nature sounds, coloured noise and a binaural beat at 8, 7.83, 7.5 or 6.5 Hz. Saved as your own mixes.
Binaural Journey player — the beat starts near where a client arrives, descends across the session and holds. Eight journeys, plus your own.
Journey soundscape · 1 hour — the same descent over a single unbroken hour, with no track changes at all.
Singing bowl soundscapes — struck or sustained, paced to your own counting.
Orb player · bilateral beats — sound moving between the ears rather than beating.
Therapist Green Room — seven albums, for your own listening between clients.
Offline Player — everything you have saved, with no connection at all.

In summary: build a playlist, choose a journey, press play. The beat descends on its own and holds at your working frequency. Nothing needs touching during a session.

How to guides

Your account, plainly

Your favourites, playlists and saved mixes belong to your account and follow you to any device you sign in on. Audio saved for offline use belongs to the device, not the account. Your subscription is managed from My account, and cancelling stops future billing rather than ending the period you have paid for.

What follows you, and what does not

This is the thing most worth understanding, because it decides where you set a session up and what you lose if a phone goes in a sink.

What	Follows your account
Favourites	Yes — every device
Playlists	Yes — every device
Saved mixes	Yes — every device
Track order	Yes — every device
Audio saved offline	No — that device only
Home screen icon	No — that device only

So build a session anywhere, and save it for offline on the device you will actually use in the room. If you replace that device, the favourites are waiting; the audio needs saving again.

Signing in on a new device

Sign in as usual and everything that follows your account appears. There is no limit to the devices you may use — but the account is yours, for your practice. It is not a login to share with colleagues, and the licence does not extend to anyone else's work.

Pausing or cancelling

Cancel from My account. Cancelling stops the next payment; it does not cut the period you have already paid for, so access continues until the date shown there.

What happens to recordings you have already made

Work already published remains licensed. A recording you made and released while subscribed stays licensed after your subscription ends. You do not have to take anything down.

You may not create new recordings or download further tracks after your subscription ends. The licence covers what was made during the term, not what comes after it.

Your saved work while cancelled

Favourites, playlists and mixes are held against your account. Audio already saved on a device stays there until the device clears it — see Working with no connection for how long that is on an iPhone.

⚠ CONFIRM BEFORE PUBLISHING: how long account data is kept after a cancellation, and what happens on re-subscribing.

Billing

Payment is taken through Shop Pay and subscriptions run monthly or annually. Invoices and payment method are in My account.

To confirm before this page goes live

⚠ Refunds — the policy, and the window.

⚠ Notice period, if any, on an annual plan.

⚠ Whether a plan may be changed mid-term, and what happens to the balance.

In summary: your favourites, playlists and mixes follow your account. Offline audio stays on the device that saved it. Cancelling ends future billing, and work you have already published stays licensed.

Questions

If I cancel, do I lose the mixes I built?

They are held against your account rather than deleted when a subscription ends. Access to the players stops at the end of the period you have paid for, and your saved work is there if you return.

Can I use one account on my laptop and my phone?

Yes, on as many of your own devices as you like. Favourites, playlists and mixes appear on each. Audio saved for offline use does not travel — it stays on the device that saved it.

Can I share my login with a colleague?

No. The account and its licence cover your own practice. A colleague needs their own subscription, and the licence does not extend to work they produce.

What happens to recordings I published while subscribed?

Work already published remains licensed. You may not create new recordings or download further tracks after your subscription ends.

How do I change my payment details?

From My account, which opens your Shop Pay details. Changing a card there updates the subscription without interrupting it.

How to guides

Which player for which session

Start with Orb player · stem mix if you want to build the sound yourself, or Binaural Journey player if you want a beat that descends across the session on its own. Everything else is a variation on one of those two. If a client cannot wear headphones, use isochronic tones rather than binaural.

Find your situation

You want to build the sound

Orb player · stem mix

Six layers you raise, lower or remove — nature sounds, coloured noise and a binaural beat at 8, 7.83, 7.5 or 6.5 Hz. Save what you build as your own mix.

Headphones if you use the beat

You want it to run itself

Binaural Journey player

The beat starts near where a client arrives, descends across the session and holds at your working frequency. Eight journeys mapped to real needs, plus your own.

Headphones · 45 minutes to 2.5 hours

A client who cannot wear headphones

Isochronic tones

A single pulsing tone rather than two. It works through speakers, so it suits a client who will not wear headphones, or a room where you would rather they did not.

Set the beat type inside the Journey player

No signal in the room

Offline Player

Everything you have saved, with no connection at all. Not a different sound — the same sessions, held on the device.

Save first, and add it to your home screen

Binaural or isochronic

The same journey drives both, so this is a choice about the room rather than about the session.

A binaural beat does not exist without headphones

Each ear has to hear its own tone for the beat to appear at all. Through a speaker the two tones simply mix in the air and there is nothing left to hear.

Spatial Audio must also be off. It blends the channels, which removes the beat just as effectively as a speaker does.

Isochronic tones need neither

A single tone switched on and off, so it survives a speaker and survives Spatial Audio. If a client will not wear headphones, this is the route rather than turning the binaural beat up.

Still not sure

Use the Binaural Journey player with the Induction journey. It descends from 12 Hz and settles at 7.83 Hz, which suits most clients arriving with a busy mind, and it needs nothing set during the session.

In summary: build it yourself with the stem mix, or let it run with the Journey player. Headphones for binaural, speakers for isochronic. When in doubt, Induction.

Questions

What is the difference between binaural and isochronic?

A binaural beat is two tones, one in each ear, and the beat exists only where they meet — so it needs headphones. An isochronic tone is a single tone switched on and off, which works through speakers. The same journey drives either.

Can I use a speaker in the treatment room?

For soundscapes and isochronic tones, yes. For binaural beats, no — each ear must hear its own tone, and through a speaker the two mix in the air and the beat disappears.

Why does the beat vanish on my iPhone?

Spatial Audio. It blends the left and right channels, which is exactly what a binaural beat depends on being kept apart. Turn it off for the headphones you use in session.

Which journey should I start with?

Induction. It descends from 12 Hz and settles at 7.83 Hz, which suits most clients arriving with a busy mind, and nothing needs setting during the session.

Can I use my own music underneath?

The journey runs above whatever playlist you have built from the orb players, so the music is yours to choose from the library. Audio from outside Mindspace cannot be loaded into the players.

How to guides

Working with no connection

Save the tracks you need, add the Offline Player to your home screen, and a session will run with no signal at all. Saving stores the audio on that one device. Adding it to the home screen is what keeps it there — without that step an iPhone deletes it after a quiet week.

What saving actually does

Tapping Save all for offline listening downloads the audio itself onto the device you are using and keeps it there. It is not a bookmark and not a smaller copy — it is the same files the player streams, held locally so nothing is fetched during a session.

The store belongs to the device, not to your account. Saving on a laptop does not save on the phone in your treatment room. Your favourites and playlists do follow you between devices; the audio does not.

Setting it up

1 Open a player and build the session you want, then heart the tracks so they are in your favourites.
2 Tap Save all for offline listening beneath the track list. The line underneath tells you how many files are held and how much space they take.
3 Open Offline Player from the sidebar.
4 While you are on that page, add it to your home screen. On an iPhone: tap Share, then Add to Home Screen. On Android the browser offers it, or use the button in the sidebar.

Step 4 is not optional on an iPhone

Safari deletes everything a site has stored — saved audio included — after seven days without you visiting it. Come back from a fortnight away and the library is empty.

A page added to the home screen is not part of Safari. It keeps its own clock, and the files stay. It is also given far more room: roughly 20% of the device's storage in Safari, against about 60% once installed.

Add it on the Offline Player page itself. Your phone saves whichever page you are standing on — do it from the dashboard and you will install the dashboard, which needs a connection to open.

Using it on the day

Tap the icon on your home screen. The player opens with no browser bar and no waiting, and plays what you saved. Nothing is fetched, so aeroplane mode, a basement room and a dead signal all behave the same.

What still needs a connection

Saving new tracks, changing a playlist on another device, and anything to do with your account. The dashboard itself is a web page and will not open without signal — which is the whole reason the Offline Player sits on the home screen rather than behind it.

Keeping it healthy

Open it once in a while. Every visit resets the clock, and on a device where you have not installed it that is the difference between having your sessions and not. Before a day of back-to-back clients, open it once and check the count under the save button matches what you expect.

In summary: save the tracks, then add the Offline Player to your home screen from that page. Saving puts the audio on the device; installing is what keeps it there.

Questions

Does saving on one device save on all of them?

No. Audio is stored on the device you saved it on. Favourites, playlists and mixes do follow you between devices, so the quickest route is to build the session anywhere and then save it on the device you will use in the room.

How much space does it take?

Around 4 to 5 MB per five-minute track, so a full session is usually 50 to 60 MB. The line under the save button shows the exact figure for what you are holding.

Why did my saved tracks disappear?

Almost always the seven-day rule on iPhone and iPad. Safari deletes a site's stored data after seven days without a visit. Adding the Offline Player to your home screen exempts it, because a home-screen app is not part of Safari and keeps its own clock.

Does the binaural beat work offline?

Yes. The beat is generated on the device rather than played from a file, so it needs nothing downloaded and nothing fetched. The music underneath it is what has to be saved.

Can I use it on a client's phone?

The audio is saved to whichever device signs in, so it would mean signing in on theirs. Your licence covers your own practice — if you want a client to listen at home, the royalty-free library is the route, not a shared login.

How to guides

One soundscape, or a playlist

An orb player holds one soundscape and never changes it. A playlist moves through several tracks and eventually reaches the end. Neither repeats on its own — turn repeat on for anything longer than the music you have queued, or it will stop mid-session and take the journey with it.

Repeat is off until you turn it on

This is the one that ruins appointments. Ten tracks is about fifty minutes — in a seventy-five minute session the room falls silent with twenty-five minutes to go.

And the beat follows the music. When the playlist ends the journey ends, so a client is left in silence at the point you least want it.

Repeat is needed on the playlist whether there is one item in it or twenty. A single favourite is not a loop.

The difference, row by row

	Orb player · one soundscape	A playlist of tracks
What plays	One soundscape, built from six layers	Several tracks, one after another
Track changes	None at all	Every few minutes
Length	As long as you leave it, with repeat on	The sum of the tracks, then it stops
Repeat needed	Yes, for a long session	Yes, always
Variety	None — that is the point	Whatever you queue
Setting up	Build the layers once, save the mix	Heart the tracks, order them
Suits	Hypnotherapy, long descents, deep work	Reflexology, massage, treatment rooms

Why practitioners differ on this

It is not a matter of taste. Hypnotherapy is one continuous descent, so a track change is an interruption at the worst possible moment — practitioners report that a transition can pull a client out however well the two pieces are matched. A reflexology or massage hour is a sequence of different work, and variety suits it.

The practical test

If a client is going somewhere and staying there, use one soundscape. If the hour has phases, use a playlist. If you are not sure, one soundscape is the safer error — nobody has ever been pulled out of trance by music that did not change.

Short tracks against a long bed

A looping five-minute soundscape and a single unbroken hour sound similar and behave differently. A loop returns to the same point every few minutes, and some clients notice the return. A long bed never returns, because there is nothing to return to.

A loop costs almost nothing to hold on a device; an hour-long file is far larger. If you work offline in a room with no signal, that difference decides what you can carry.

Across your devices

Your mixes, favourites and playlists follow your account, so a session built on a laptop is waiting on the phone in your treatment room. The order you set follows too.

What does not travel

Audio saved for offline use stays on the device that saved it, and so does the home screen icon. Build anywhere; save offline on the device you will actually use.

Repeat is a switch on the player, not a saved setting. Check it on the device in the room, every session, before the client arrives.

In summary: one soundscape never changes and never ends; a playlist changes and does end. Turn repeat on either way. Your mixes follow your account; offline audio does not.

Questions

Does the music loop on its own?

No. Repeat is off until you turn it on, on both the orb players and a playlist. For anything longer than the music you have queued, turn it on before the session starts.

I only have one favourite — do I still need repeat?

Yes. A queue of one still reaches its end and stops. Repeat is needed whether there is one item in the playlist or twenty.

What happens to the beat when the music stops?

It stops with it. The journey follows the music, so a playlist running out ends the session's beat as well as its sound — which is why the player warns you when a playlist is shorter than the session length you have set.

Will a client notice a loop?

Some do. A five-minute soundscape returns to the same point every five minutes, and an attentive client may register the return. A single long bed has nothing to return to, which is why it suits deep work.

Does my playlist order follow me to another device?

Yes. Favourites, playlists, mixes and the order you set are held against your account and appear on any device you sign in on. Audio saved for offline use does not travel.